Terms and conditions

Terms and Conditions (GTC)

UM-Textilimporte GmbH (hereinafter also "we", "us" or "our") offers customers (hereinafter also "you", "you", "your") the opportunity to purchase clothing and to order other goods. This option is only offered to consumers. The customer is a consumer insofar as he orders for purposes that are predominantly neither commercial nor his independent professional activity. These general terms and conditions (hereinafter "GTC") apply to all purchases of goods via the website.

1. Contractual partner and scope

Your contractual partner is

UM-Textilimporte GmbH

Wilhelmstrasse 142

D-64625 Bensheim

Tel .: 06251-983957

Fax: 06251-788027

Email: Info@um-textil.de

Managing Directors: Thomas Meyer, Sascha Utz

Commercial register: Darmstadt Local Court HRB no. 24751

VAT ID no .: DE812078285.

1.1 Your order will be carried out according to our general terms and conditions valid at the time of the order. You can find our terms and conditions on our website under the heading Terms and Conditions as well as in the order overview of your shopping cart. In addition, the terms and conditions will also be sent to you by email with the order confirmation following your order. By placing an order, you agree to our terms and conditions.

2. Offer and conclusion of contract

2.1 Different goods are offered to the customer on the website. These offers represent a non-binding invitation on our part to you to purchase goods.

2.2 The customer can select goods on the website and place them in the virtual shopping cart. The goods selected by the customer are displayed in the shopping cart.

2.3 With the button "Checkout" you get to the next step of the order, in which you have to enter your data. You can continue your order as a guest or as a registered customer. Here you can also specify a different delivery address, if applicable, and select the payment and shipping methods offered.

2.4 If the payment methods PayPal or Amazon Pay are selected, the customer will be redirected to the page of the corresponding payment service provider and asked to complete the information on the instruction of the payment amount. The instruction is only given with the submission of a binding offer for the order by the customer.

2.5 In the next step, you will be given the opportunity to review, change and / or correct your order.

2.6 By clicking the “Order with obligation to pay” button, the customer submits a binding offer to order the goods displayed.

2.7 Upon receipt of the offer, the customer will immediately receive a confirmation of receipt by email. This is not an acceptance of the customer's offer by us. The email contains the customer's order details and these terms and conditions.

2.8 The contract is concluded when we accept the customer's offer. With the payment methods PayPal or Amazon Pay, this is done by instructing the payment immediately upon completion of the order process after clicking on the "Order subject to payment" button. In the case of payment in advance / bank transfer, the contract is concluded when UM-Textilimporte GmbH sends an order confirmation by email. The order confirmation contains the contract details and these terms and conditions. No sales contract is concluded for products that are not listed in this order confirmation.

2.9 Orders placed by the customer and the details of the contract are saved by us. We will provide the contract documents by email if they are lost. By ordering the desired goods, by telephone or via our homepage (Internet), you are making a binding offer to conclude a purchase contract. We are then entitled to accept the offer by sending an order confirmation by email. The order is only deemed to have been accepted when we have accepted it by means of an order confirmation. No sales contract is concluded for products that are not listed in the order confirmation.

3. Prices and shipping costs Terms of payment

3.1 Our prices currently stated at the time of the order apply. All prices quoted are in euros and include the statutory sales tax (19%).

3.2 Delivery and packaging costs are added according to our current table of shipping costs. This is available at.

Alternative: Shipping and packaging within Germany are free for the customer. For shipping and packaging within the European Union, the shipping costs are EUR 10.00. We only accept payment in advance / bank transfer. Payment is only to be made after receipt of our order confirmation. A delivery on account is not possible. Payment of the purchase price has to be made exclusively to the account specified by us.

4. Payment methods and terms of payment

4.1 The customer can choose to pay by Amazon Pay, PayPal or advance payment / transfer. The purchase price is due immediately after the conclusion of the contract.

4.2 When paying via PayPal or Amazon Pay, the customer will be redirected to the PayPal or Amazon Pay pages when selecting the payment method and complete the information on the payment instruction there. The customer only issues the payment order with the subsequent submission of a binding offer for the order by clicking the "Order with obligation to pay" button.

3.14.3 In the case of payment in advance / bank transfer, the payment is to be made exclusively to the account specified by us after receipt of our order confirmation.

4.5 Delivery time and terms of delivery

5.1 After receipt of payment, the delivery time is within 3-5 working days for goods in stock within Germany, and approx. 5-7 working days for deliveries within Europe and the European Union.

from the conclusion of the contract when paying via PayPal or Amazon Pay;

after receipt of your payment in the case of payment in advance / bank transfer.

5.2 All information about expected delivery dates or delivery periods are non-binding, unless a date has been expressly agreed as binding. If we are in default of delivery in the case of an expressly agreed delivery date, we must be granted a grace period of at least two weeks. If the delivery period is exceeded, you can set us a reasonable grace period for the delivery of the goods. If this grace period has expired without success, the buyer is entitled to withdraw from the purchase contract.

5.3 Should no correct and / or timely delivery by our suppliers take place, we will not be able to deliver an article through no fault of our own, we will inform you of this as soon as possible and expressly reserve the right to withdraw from the purchase contract. A delivery will be made right after the payment is received. A withdrawal only takes place in the event that we had concluded a congruent hedging transaction with our supplier and we are not responsible for the non-delivery. In the event of withdrawal, we will immediately reimburse you the corresponding purchase price.

5.4 Further legal claims of the customer remain unaffected.

6. Warranty and Defect Rights

The statutory warranty rights apply to all defects in the goods ordered.

5.7. Right of withdrawal

Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within one month of fourteen days without giving any reason.

The cancellation period is one month and fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must contact us

(Um-Textilimporte GmbH, Wilhelmstr. 142, 64625 Bensheim,, Telephone: 06251-983957, Fax: 06257-788027)

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling you that is not necessary to check the nature, properties and functionality of the goods. Goods that are returned must be in a re-salable original condition (unwashed, all labels / labels must be present, free from contamination such as make-up, animal hair, lint and the like.) In the event of a change in the original condition Withhold payments.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

At:

UM-Textilimporte GmbH

Wilhelmstrasse 142

64625 Bensheim

Fax: 06257-788027

Email: v.schilling@um-textil.de:

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

____________________________________________________________________________________________________________________________________________________________

Ordered on (*) / received on (*) ______________________________________________________

Name of the consumer (s) ______________________________________________________

Address of the consumer (s) __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Signature of the consumer (s) (only when notified on paper) ______________________________________________________________________________

Date ________________________________________________________________________

(*) Delete where inapplicable.

8. Voluntary right of return

8.1 In addition to the statutory right of withdrawal, we grant a voluntary right of return of one month from receipt of the goods. With this right of return, you can also withdraw from the contract after the 14-day cancellation period has expired by sending the goods back to the address given in the delivery of the goods within one month of receipt of the goods. Timely dispatch is sufficient to meet the deadline. For the repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you. The prerequisite for exercising the voluntary right of return is that the right of withdrawal is not excluded for the goods and that the goods are returned in their original sales packaging complete, unused and without damage caused by you. For a return according to this voluntary right of return, you bear the costs of the return.

8.2 Your statutory right of withdrawal and statutory warranty rights are not affected by this contractually granted right of return and remain in effect regardless of this. Until the deadline of the statutory right of withdrawal has expired, the statutory conditions listed there apply exclusively.

10.9. Retention of title

The goods remain the property of UM-Textilimporte GmbH until they have been paid for in full.

11. Data protection and protection of creditors

All personal data are generally treated confidentially and your interests worthy of protection are strictly taken into account in accordance with legal requirements.

The data necessary for the business transaction are stored and, if necessary, passed on to companies affiliated with us or our service partners as part of the order processing.

14.10 Other

10.1 The law of the Federal Republic of Germany applies to all disputes arising from or on the basis of this agreement, excluding the UN Sales Convention (CISG).

10.2 Contracts can only be concluded in German via our website.

10.3 Should individual provisions of these terms and conditions be or become ineffective or contain a loophole, this shall not affect the remaining provisions.

14.210.4 The EU Commission has created an internet platform for the settlement of disputes between retailers and consumers (ODR platform). The ODR platform is available at the following link: http://ec.europa.eu/consumers/odr/. We are not obliged to participate in an alternative dispute settlement procedure and we are currently not involved in alternative dispute settlement procedures before dispute settlement bodies.

15. Provider information

UM-Textilimporte GmbH

Wilhelmstrasse 142

D-64625 Bensheim

Tel .: 06251-983957

Fax: 06251-788027

Email: v.schilling@um-textil.de

Managing Directors: Thomas Meyer, Sascha Utz

Commercial register: Darmstadt Local Court HRB no. 24751

VAT ID no .: DE812078285